Welcome to ImageOne Janitorial Service, Inc! We are a full-service commercial cleaning company serving the Greater Central Florida area including Orlando, Altamonte Springs and the surrounding cities. We are locally owned and operated, and just celebrated 23 years in business. Many of our customers have been with us for over 20 years. That says a lot about the way we do business. So, why should YOU choose ImageOne?
Why Choose ImageOne? People Power.
The commercial cleaning industry has evolved tremendously over the past 20 or 30 years. Technology has made both the cleaning and communication processes a lot easier and more efficient. In particular, tasks that used to be extremely tedious are way less time-consuming. But, the one thing that hasn’t changed is the need for people to perform those tasks. And, it’s one of the main reasons our customers choose ImageOne.
Our mission is to provide consistent, quality janitorial services while still honoring the People Power that drives our business.
Many of the big national companies doing business in the Central Florida area often lack the people power of local companies. They often lack the follow-up and follow-through when it comes to customer service. Customers choose ImageOne for our ‘people power’ — it’s where we shine! We are committed to being in the relationship-building business… both within our company and in our community.
Obviously, having qualified people has become more important than ever. And building and maintaining trustworthy relationships with both our cleaning staff and customers is of paramount importance. It also requires identifying the needs of the managers we serve.
There are three primary needs of facility managers:
- Quality, Dependable Service
- Active, On-going Communication
- Involved Personnel
Our company makes customer service a priority.
By providing customers with accurate and truthful information about our products and services, we build trust and loyalty. When customers feel like they can trust a company, they are more likely to stick with you.
Here are some of the results we’ve experienced:
- Increased customer satisfaction: Certainly, customers are more likely to be satisfied with a company’s products or services if they feel like they have been treated honestly and respectfully.
- Improved customer retention: Providing customers with prompt, accurate and truthful information about products or services improves retention rates. Apologizing and taking responsibility goes a long way toward making things right.
- Positive word-of-mouth: Honest customer service can lead to positive word-of-mouth marketing. When customers have a positive experience with a company, they are more likely to recommend us to their friends and associates. This can lead to referrals and positive reviews.
- Reduced customer complaints: We work hard to listen to our customers and be sure they are treated fairly. Then, they are more likely to work with us to find a solution to any challenges that arise.
Need even more reasons to choose ImageOne?
Of course, it takes more than a spray bottle, vacuum cleaner and mop to provide professional janitorial services. In today’s economy, we have seen hundreds of mom-and-pop cleaning businesses spring up. Now, many of these folks have provided top-notch services to their clients. However, we have seen far more enter into this industry thinking it would be a walk in the park. Far from it! I can’t tell you how many times we’ve heard about cleaners not showing up because they were sick or had to go out of town at the last minute.
We have a detailed recruitment and training system to ensure that our customers receive consistent, quality service each and every time. Additionally, we require that our crews call us immediately if they are unable to provide services for any reason. In addition, we have stringent requirements for the proper tools coupled with a quality control system and training program that sets us apart as one of the top commercial cleaning providers in the Greater Central Florida / Orlando area.
What We Clean
- Office Buildings
- Industrial / Manufacturing
- Auto Dealerships / Service
- Schools / Day Care Centers
- Churches / Worship Centers
- Sports / Fitness Centers
- Medical Facilities
- Banks / High-Security
ImageOne has commercial customers all over Greater Central Florida. The facilities we serve are located in Orange, Seminole, Lake, Volusia, Osceola, Marion, Sumpter and Polk counties including the entire Orlando metro, Altamonte Springs, Apopka, Daytona Beach metro, Kissimmee, Lake Mary, Leesburg, Longwood, Ocoee, Sanford, Winter Garden, Winter Park and more!
When you choose ImageOne, we start by customizing a program just for you — one that will solve your janitorial service issues. Whatever your commercial cleaning needs, we can help. Welcome to ImageOne Janitorial!
“We are big enough to get the job done right, small enough to give you personal service.”
